INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
At Zamo, we strive to provide accurate and high-quality images of our products to give you a clear idea of what you’re purchasing. However, please note that due to differences in lighting, screen settings, and photography, the actual product may have slight variations in color or appearance.
Rest assured, the product you receive will be as described in the product details, carefully inspected for quality, and true to our standards.
If you have any questions or concerns about a product, feel free to contact our support team before making your purchase.
Where can I view my sales receipt?
You can view and download your sales receipt anytime by logging into your account on Zamogh.com. Once logged in, go to the Order History section where all your past orders and their receipts are available.
If you checked out as a guest or need help finding your receipt, simply contact our customer support team with your order details, and we’ll be happy to assist you.
How can I return an item?
At Zamo, your satisfaction is our priority. If you’re not completely happy with your purchase, you can return the item within 30 days of delivery for a refund or exchange.
To initiate a return:
Log in to your Zamogh account and visit the Order History page.
Select the order containing the item you want to return.
Click on Request a Return and follow the instructions.
Pack the item securely in its original packaging.
Ship the item back to us using the return label provided.
Please ensure the item is unused, in original condition, and with all tags attached.
If you have any questions or need assistance, our customer support team is here to help!
Will you restock items indicated as “out of stock?”
Yes! We regularly review our inventory and strive to restock popular items marked as “Out of Stock” as quickly as possible.
If you want to be notified when an item is back in stock, simply sign up for restock alerts on the product page by entering your email address.
We appreciate your patience and are committed to keeping your favorite products available.
Where can I ship my order?
At Zamogh, we ship anywhere within Ghana to ensure you get your favorite products delivered right to your doorstep.
Simply enter your shipping address during checkout, and we’ll take care of the rest.
If you have any special delivery requests or questions, feel free to reach out to our customer support team, we’re here to help!
INFORMATION ABOUT US
